Refund policy

Return & Exchange

At Meiré, every piece is thoughtfully made and carefully checked before it reaches you. If something isn’t quite right, we’re happy to assist within the guidelines below 🤍

What’s Eligible

We accept returns and exchanges within 7 days of receiving your order.

Items must be:

  • Unworn, unwashed, and unaltered.
  • In their original condition with all tags attached.
  • Returned with proof of purchase.

 

Refunds

We do not offer refunds.

Approved returns will be processed as:

  • Store credit, or
  • Exchange for another item (subject to availability).

Delivery fees are non-refundable.


How to Request for Return or Exchange

To initiate a return or exchange, please contact us within 7 days of receiving your item:

Once your return request is approved, we will provide instructions on how and where to send your package.

Please note that items returned without prior approval will not be accepted.


Return Shipping

Return shipping is to be arranged and borne by you.

You may use any courier of your choice.

We recommend using a tracked delivery service, as we are not responsible for lost parcels.


Processing Time

Returns and exchanges are processed within 7–14 working days after we receive your return.

Store credit will be issued once the return is approved.


Defective or Incorrect Items

If you receive an item that is defective or incorrect, please contact us within 3 days of delivery, along with clear photos. We’ll review the issue and make it right!